Please note that we only support IMPS deposits as of now (March 2024). Hence, while choosing payment mode in your banking application/website please select IMPS as the payment method. Please don't send funds via NEFT or RTGS as they will be rejected and returned to your account immediately.
We are looking to bring UPI. NEFT and RTGS payment methods soon.
A deposit transaction can also fail if you send funds from an account that you have not whitelisted (i.e. added as a bank account) with us on the "Deposit" page. Please only send funds from an account that you have whitelisted with us.